All the information that you will need to plan your visit to the Royal Engineers Museum.
Tuesday to Sunday
10.00 – 17.00
Bank Holiday Mondays
10.00 - 17.00
Last entry is at 16.00
The Museum will be closed for the holidays between December 20th & January 4th. Our doors will close at 5pm (last entry at 4pm) December 19th and reopen at 10am on January 5th.
If following sat nav directions please use postcode ME7 1UR or enter “Prince Arthur Road, Gillingham”. The Museum is signposted from most major roads into Medway.
- From London: A2 to Dover (Junction 1) A289, Medway Tunnel, Right Towards Brompton, Right into Prince Arthur Road. Museum is on the right near the top of the road.
- From North of the Thames: M25 – Dartford Crossing, (Junction 2) A2 to Dover then as above.
- From the South West: M25 to Dartford (Junction 5) M26-M20 to Dover/Folkestone, (Junction 5) A229-A230 to Chatham
- From Dover: A2-M2 to London, (Junction 3) A229-A230 to Chatham.
- From Chatham Centre: Take the A231 (Dock Road) to Gillingham, follow the A231 into Wood Street, at the roundabout, turn left at the traffic into Prince Arthur Road (B2004). The entrance to the Museum is on the left.
- From Gillingham Centre: Take the A231 (Brompton Road), turn right at the traffic lights into Prince Arthur Road (B2004).
Many of the Arriva bus services stop at the top of Prince Arthur Road at the King Charles Hotel including the 101 (Maidstone Service), and 182. The 156 stops outside the Museum by Mid Kent College. Please see the Arriva website for more information.
There are direct rail connections from London St Pancras (High Speed Service – 45mins), London Victoria, London Charing Cross, and Dover Priory/ Canterbury. The closest railway stations are Gillingham or Chatham. Please see National Rail Enquiries or Southeastern for full details of train services.
From Gillingham Station, the Museum is a twenty minute walk through the high street to the Museum (sign posted). A taxi rank is available next to the station.
Buses run from both Chatham and Gillingham stations to close to the Museum – please see the Arriva website for more information.
Eating & Drinking
The Courtyard café located at the heart of the Museum is open from 10.30am – 3.30pm. It offers hot drinks, snacks and light refreshments.
There is a picnic area outside for use in warmer weather with tables set out among the military vehicles.
Child & baby
Our café has high chairs and healthy options for kids. Breastfeeding and bottle feeding are welcome anywhere. We are, however, unable to heat baby food. Baby changing facilities are available on the ground floor of the Museum in the Courtyard. The Museum is accessible to buggies with the exception of the World War One Trench. A guide to the trench displays is available. There is no available buggy parking.
We have a large car park that is free for visitors. This includes spaces for mini buses and coaches.
Shopping & Souvenirs
The Museum Shop sells a range of gifts for all ages featuring wartime memorabilia, books, stationery, homeware, toys and games. Products are available to suit every wallet and will enable you to take home an item that encapsulates your journey around the RE Museum or simply something to excite your little Sappers at home!
Free WiFi is available.
Log on to ‘RE Museum’ and accept our terms and conditions.
The Royal Engineers Museum welcomes all visitors with physical, sensory and learning disabilities and our staff will do all they can to ensure that your visit is both comfortable and enjoyable.
- There is step free access throughout most of the Museum. There are, however, two steps into and out of our First World War Trench display. A guide to this display is available for those unable to access it and an alternative, step free route is available.
- We have two public access lifts between the ground floor and our first floor displays and cafe. Maximum weights for both are 350kg and 400kg. Staff will be happy to direct you to the most suitable lift, however both are unsuitable for mobility scooters.
- We have an accessible toilet on the ground floor of the Museum, in our Post War Gallery.
- The conservation needs of our collection mean that some displays have low light levels and large print guides are available on request.
- There are some sound effects in the galleries, including the sound of aircraft. Child size ear defenders are available on request.
- We have one dedicated ‘Quiet Afternoon’ a month when sound effects are turned off and no groups are booked for the Museum. See What’s On page for further information.
- Two disabled parking spaces are marked and closest to the Museum entrance, we also have a ‘drop off’ point at the foot of the access ramp to our main entrance.
- There is no level pathway around our externally displayed vehicles. Most can, however, be viewed from the car park and a guide to the displays is available from our Welcome Desk.
- If you would not be able to attend the Museum without the support of a companion or personal assistant, they will be admitted free of charge. You will be asked to pay the relevant admission charge.
- Our Learning Service offers a range of multi-sensory experiences for SEND groups visiting the Museum and staff would be happy to talk through the needs of your group.
Refreshments for groups can also be arranged with advanced notice. This is advised as, although all of our refreshment are delicious, we only carry a small amount and cannot guarantee the availability of sandwiches and cakes for large numbers.
To make even more of your visit, you can arrange a buffet lunch or cream tea in the unique surroundings of the Museum’s galleries, see Venue Hire for more information.
Make your group visit a little more special by booking a guided tour of the highlights of our Collection. Our guided tours are 45 minutes long and are delivered by members of the Visitor Services team. They are a great way of familiarising your group with the story of the Royal Engineers.
The nature of our displays means that tour sizes are limited to 25 visitors.
Tours should be booked in advance and cost £25 for each group of up to 25 visitors in addition to the usual entrance prices.
GROUP TICKET PRICES
Visits By Military Group
Visits by military of groups can be booked in advance. Royal Engineer group visits are free and discounts can be arranged for others in the Armed Forces. We usually recommend at least 2 hours for a full visit.
Bookings must be made in advance and can include visits to the Museum’s Armoury, viewings of our original VCs and Curator-led guided tours.
Refreshments for groups can also be arranged with advanced notice. This is advised as the Museum cannot guarantee availability otherwise.
Research & Battlefield Study Visits
Enhance your preparations for a battlefield study by visiting the Museum.
Students will be able to get hands-on with our Collection, really bringing the experience to life. We also hold planning guides for Studies of some campaigns, including the Western Front 1914-18 and D-Day.
Curator led sessions on the Napoleonic Wars, Zulu War, First and Second World War include weaponry, equipment and archival material from the campaigns, really bringing history to life for students.
The Royal Engineers Historical Society can also provide advice and guidance on planning Battlefield Studies.
Museum on the Move
We understand that it is not always easy for Royal Engineer units to visit us in Chatham. We have created Museum on the Move to provide an alternative.
Our Short History of the Corps pop-up exhibition can booked for Family Days, dinner nights and similar events. It comes in a number of different packages and the full Show includes original items from the Museum Collection as well as Museum staff to run object handling sessions and family activities.
Advance booking is necessary and subject to availability. For more information please contact firstname.lastname@example.org.